Hi NS,
I went to Utrecht last Saturday (February 17) and I received a charge of 20 euros for returning to Amstel. I checked in with my Revolut account (debit card) and I remembered quite clearly that I both checked in and out. How can I get a refund of this issue? Thank you for your time.
Regards,
Carina
Beste antwoord door Erryt NS
Bekijk origineel
Hello Carinahwc, welcome at our communtiy,
The best thing to do is to reach our customer service. My colleagues can help you with this issue.
Contact the NS customer service.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
