Naar NS.nl

Onderwerpen gestart door ArseniyBond

3 Topics

A
ArseniyBondOp het juiste spoor
gevraagd in Abonnementen

Direct debit expired

How can I pay in case direct debit request was expired?

3
Robert B
4 maanden geleden
A
ArseniyBondOp het juiste spoor
gevraagd in Ervaringen contact NS

Incorrect checkout

Yesterday morning I've traveled from Amsterdam Sloterdijk to Enkhuizen - and forget to checked out on the destination station.When I returned back (it was more than 6 six later) - I've tried to check out for my morning trip and check in for my return trip.But in my personal cabinet i can see no valid journeys - just separate check in/outs (screenshot attached).The questions is: - what is the correct way to behave in case of forgotten checkout? - how can I fix this now?

2
Robert B
6 maanden geleden
A
ArseniyBondOp het juiste spoor
gevraagd in Abonnementen

Payment for NS Flex Dal Voordeel

I can see different price to pay in different places of my account,how is it possible to understand which one is correct?

2
Robert B
7 maanden geleden
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