Naar NS.nl

Onderwerpen gestart door Natalia Alomar

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Natalia AlomarOp het juiste spoor
gevraagd in Mijn NS

CHARGE WHEN ACCOUNT IS CANCELLED

Good morning, I already cancelled my account a month ago (account: n.alomarbonnin@gmail.com; Relatienummer: x; Ons Kenmerk: x), because I've not been living in the Netherlands since September, and I'm still being charged for the seasonal ticket, which I'm not using anymore. I tried to log in my account, and as I cancelled it, but I couldn't, so I tried to create a new account with this same email address in case I can solve the problem from there, but it's still not working. I don't want to be charged more and I don't know how to solve it,  thank you.  

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mrfreeze
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