4th may I was travelling to Amsterdam from Rotterdam. The train was packed. I followed other people going to the first class. The conducter came to check out tickets and warned that this is first class we immedielty left. However I was charged 20 euros on my card. The other passengers who also left were not charged at all for that. I find that a big injustice, especially because I spent less than 10 minutes of my travel in that first class cabin.
Reputatie 4
Access to first class is prohibited without a valid upgrade. By taking place in first class without an upgrade, you consented to receiving the €20 charge, and you will not be able to get it back.
Reputatie 7
You were unlucky to be one of the first travelers (or maybe the first) the conductor checked. The other people could go away in the meantime without being checked.
However, you cannot claim anything back.
Do not just follow other people to first class if you don’t have a ticket for it. In case of a packed train and still space in first class, upgrade to first class before you enter it and take a seat. Otherwise you have to keep standing in second class, because you just pay for transport, a seat is not guaranteed. Standing in first class without a valid first class ticket is not allowed as well.
It is great the conductor came to check. Travelling first class without a valid ticket is very unfair to people who really do pay for it.
+3
When being checked in 1st class with NS Flex, there is no need to leave or being sent away because you ‘automatically’ pay the € 20,00 correction fee.
It would be nicer if the conductor warned beforehand, so everyone without 1st class travel right had a chance to leave.
Reputatie 7
It would be nicer if the conductor warned beforehand, so everyone without 1st class travel right had a chance to leave.
Giving a chance to leave.... that's too easy.
It would be nicer if the conductor warned immediately after the train's departure that you need the right ticket for the class you're in, not just warning just before the moment when checking the tickets.
It would be nicer if the conductor warned beforehand, so everyone without 1st class travel right had a chance to leave.
Sounds like a bad idea because they will do the same tomorrow.
Reageer
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Welkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.