i cant change my bank account. why?
Beste antwoord door Robert B
Bekijk origineeli cant change my bank account. why?
Beste antwoord door Robert B
Bekijk origineelWelcome to the NS Community!
Somehow, in one of my accounts I can’t seem to change the IBAN either.
Got mails from NS (“something is wrong with your authorisation for auto debit”) so I called my bank and they directed me to NS.
I called NS Customer Service. They told me to wait a month for the next payment to go through (it didn’t) and then call them again.
After that, they assured me the IBAN was changed to some other I gave them, and now I could change it back to Revolut (a totally valid NL IBAN) without issues.
My account now shows the ASNB IBAN I gave them (which is a backup) but changing it… no go!
Another Mijn NS account has the same (Revolut) IBAN and works perfectly fine. Changing it works fine (if I wanted to to that).
Gremlins… Keep contacting NS until they sort it out. 🙄
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