Hi, I have paid for 5 eur/mnth subscription few days back and have not activated yet from OV chipkaart point. After doing further research, I am thinking of upgrading this to 31 Eur/mnth subscription. When i try to do it online, it is showing error “Unfortunately you cannot change”. Please provide pointers on how to do this.
Thank you.
Beste antwoord door Robert B
Bekijk origineel
+3
Welcome to the NS Community!
Please contact NS Customer Service (phone, chat, Twitter, Facebook) to have it changed. The product to be picked up at a machine does not need any change for that.
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