beantwoord

payment failed but still get charged

  • 6 May 2024
  • 1 reactie
  • 25 Bekeken

I was trying to buy a one-way ticket from the ticket machine, but failed with paying by credit card four times. it is said payment aborted on the screen. But I got charged on my credit card four times. 

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Beste antwoord door Rory NS 6 May 2024, 12:02

Bekijk origineel

1 reactie

Hello tjianlei and welcome to the NS Community.

How unfortunate that you failed to buy a ticket. If you indeed see multiple transactions and paid too much, I advise you to contact our customer service for help.

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